LightMixer - Privacy Policy

Hangzhou Dainiao Technology Co., Ltd.

LightMixer is an application developed by Hangzhou Dainiao Technology Co., Ltd. for intelligent lighting management.
We respect and protect user information and will handle such information with the utmost diligence and care. When you use the services provided by LightMixer, we will collect, process, and disclose your information in accordance with this Privacy Policy. We hope to clearly introduce how we handle your information through this policy, so we recommend that you read it in full to help you understand how to protect your privacy rights.

I. Scope of This Agreement

1.1. This Privacy Policy applies to all services provided by LightMixer.
1.2. This Privacy Policy does not apply to services provided by third parties to you. For example, when using LightMixer services via the Cloud Marketplace, the information you provide to service providers is not covered by this Privacy Policy.
1.3. It is important to note that as a user of LightMixer, if you use LightMixer's technical services to provide services to your own users, the business data belongs to you, and you should separately establish a privacy policy with your users.

II. How We Collect and Use Your Information

(A) Situations Where We Collect Your Information
2.1. Providing Services to You
2.1.2. During your use of the service, we collect the following types of information:
2.1.1.1. Device Information: We collect and record information related to the device you use based on the specific permissions granted during installation and use (such as device model, OS version, device settings, unique device identifiers, MAC address, etc.), location information (e.g., IP address, GPS, Wi-Fi access points, Bluetooth, base stations, and other sensor data). We may correlate this information to provide you with a consistent experience across different devices.
2.1.1.2. Log Information: When you use our service or the provided client app, we automatically collect detailed usage data, including network logs such as search queries, IP addresses, browser types, telecom operators, language settings, access dates and times, and records of the pages you visit.
2.1.1.3. Support Information: Based on your use of LightMixer services, we may collect your consultation records, troubleshooting records, and information about troubleshooting processes (such as communication or call records). These records help us respond to your requests more promptly and improve our services.
2.1.2. We collect, use, store, provide, and protect your information in accordance with this Privacy Policy and the terms of the relevant product service agreements. If we need to collect your information for purposes outside those outlined in the policy or service agreements, we will obtain your explicit consent before doing so. If you choose not to provide the requested information, it may affect your ability to use the service but will not impact your use of basic functionality or other products.
(B) Situations Where We Use Your Information
2.2. We use the information we collect for the following purposes:
2.2.1. To provide services: We may send you information, notifications, or communicate with you about business matters, including verification codes or push notifications necessary for service completion.
2.2.2. To improve services: We may combine the information from LightMixer services with data from other services to better customize information displays and advertisements that match your personalized needs. This may include news about our products, promotional events, and offers, or marketing materials from our third-party partners. If you do not wish to receive commercial emails, you can unsubscribe via the methods provided in the message.
2.2.3. To analyze user information for statistical purposes: We may use aggregated data to design, develop, and promote new products or services. We may share such statistics with the public or third parties, but these statistics will not contain personally identifiable information.
2.2.4. For security purposes: To enhance security and ensure a safe operating environment, we may use your membership information, along with device information, network logs, and shared information from our partners, to assess account and transaction risks, perform identity verification, detect and prevent security threats, and identify any violations of applicable laws or our terms of service.
2.2.5. If we need to use your information beyond the purposes stated here or beyond the scope of reasonable association, we will inform you again and obtain your express consent.

III. How We Share, Transfer, and Disclose Your Information
3.1. Sharing
We do not share your information with other organizations or individuals except in the following cases:
3.1.1. With your explicit consent: We will share your information with third parties if we obtain your explicit consent.
3.1.2. Legal requirements: We may share your information in accordance with laws, regulations, litigation, or arbitration requests from administrative or judicial authorities.
3.1.3. To facilitate transactions or resolve disputes: In certain cases, sharing your information is necessary to facilitate a transaction or resolve disputes with others. For example, if a user requests information about the contact details of a counterparty involved in a transaction on the LightMixer platform, we may provide this information to the user.
3.1.4. With trusted partners: We may share some of your information with trusted partners who help us provide better customer service and improve the user experience. These partners can only use the shared information for the purpose of providing the service and are prohibited from using the information for any other purpose.

3.2. Transfer
We may transfer your information in the following situations:
3.2.1. Change of Ownership: If we are involved in a merger, acquisition, or asset transfer, we will transfer your information to the new owner. In such cases, we will inform you and give you the option to withdraw your consent or delete your personal data.
3.2.2. Subsidiaries and affiliates: We may transfer your information to our subsidiaries or affiliates to improve our services. They will be bound by the same terms outlined in this Privacy Policy.
3.3. Disclosure
3.3.1. Legal and Regulatory Requirements: We may disclose your information when required by law or regulatory authorities, such as for the purpose of complying with legal obligations, responding to subpoenas, court orders, or other legal processes.
3.3.2. Protection of Rights and Interests: We may disclose your information in order to protect the rights, property, or safety of our company, our users, or the public. This includes the investigation of fraud, the protection of intellectual property rights, or in response to unlawful activities.

IV. How We Protect Your Information
4.1. Security Measures: We adopt reasonable and necessary technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, access control mechanisms, and regular security audits.
4.2. Data Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including the purposes of providing services to you and complying with legal obligations. Once the retention period has expired, we will securely delete or anonymize your information.
4.3. Data Access Control: Only authorized personnel are allowed to access your information, and such access is based on the principle of "need-to-know." We also regularly train our staff on data security and privacy protection.

V. Your Rights and Choices
5.1. Access, Correction, and Deletion: You have the right to request access to the information we hold about you, and you may also request to correct or delete inaccurate or incomplete information. If you wish to exercise these rights, please contact us through the methods provided in this Privacy Policy.
5.2. Withdrawal of Consent: If you have given us consent to process your personal data, you have the right to withdraw your consent at any time. Please note that the withdrawal of consent will not affect the legality of the processing carried out before the withdrawal.
5.3. Opt-Out: If you no longer wish to receive promotional materials or marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or through the settings of the app.
5.4. Restriction of Processing: You may request us to restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful but you do not want it to be deleted.

VI. Changes to This Privacy Policy
6.1. We may update this Privacy Policy from time to time. When we do, we will notify you of the changes by posting the updated policy on our website or app, and the effective date will be updated accordingly.
6.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you continue to use our services after the policy is updated, you will be deemed to have accepted the revised policy.

VII. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@dainiao.com
Address: 1234 Hangzhou Road, Hangzhou, Zhejiang, China
Phone: +86 123 456 7890